FAQ
Frequently asked questions
Questions about working with us. Service pages answer additional questions specific to each service.
Websites & AI
Can I keep my existing site?
Yes. We first consider changes or checks that make sense; a rebuild is not automatically necessary.
Do I need a paid AI subscription?
Not necessarily. If a specific service charges fees, you pay these separately.
Can I edit after the course?
That is a learning goal, but depends on the tools, website and your progress.
Pricing & agreements
Do I have to buy a complete bundle?
No. Design, technical work, lessons and support are generally available separately.
How much is ongoing content support?
The draft is €39 per month for up to 30 minutes of creative support; hosting is a separate service.
Can I cancel a monthly service?
Monthly cancellation without an annual commitment is planned. A proposed 14-day notice period still needs legal approval.
How do I pay?
Initially by euro bank transfer. The option to pay in Taiwan dollars is not settled.
Ownership & operations
Do I keep my domain?
Where possible, the domain should be registered directly to you.
Can I change host?
Exportable website files and data are planned within the agreed scope; migration assistance may cost extra.
Who do I contact?
Ling for creative and language matters; Thomas for technical matters. Contracts specify responsibility.
Tell us about your project
Initial enquiries are non-binding. A free 15-minute introductory call is part of the draft service model.